Returns & Exchanges
- All returns must be completed within 14 days of the delivery date for an exchange or shop credit.
- Items must remain in brand new, resalable condition.
- Clearance items are final sale and not eligible for return.
- Clearance/Sale prices can not be added to exchanges- e.g. If an item goes on Clearance/Sale after purchase that you want to exchange, you do not get the new discounted price when exchanging.
- For shipping returns, you pay the cost to send the item(s) back to us & we will pay the cost to send you the replacement item(s).
- Original order shipping charges are non-refundable.
- We cannot be held responsible for wrongfully entered shipping details resulting in lost or returned packages. Please make sure you entered the correct shipping address at checkout.
- Once an order has been processed we cannot modify or change the order. Please contact us right away if any mistake was made and we will do our best, but can not guarantee the error will be fixed before shipping.
- All items are inspected before being shipped, however, I am human and mistakes can happen. If you feel you have received a damaged/faulty/incorrect item please contact us about the issue within 14 days of receiving the item and we will make it right.
- To start a return please email us at the below email address
EMAIL: fruitioncollectiveco@gmail.com
If you have any questions regarding your order or products please feel free to reach out to us.